Editing Filter Bar

[MikeEdwards]

Is it possible to edit (add) filter criteria (Status, Due, Priority, etc) to the dispatcher map?

I have multiple dispatchers and I would like them to be able to filter the assignments that are theirs to assign.

[CraigGillgrass]

Mike,

This is not possible, but the ability for Dispatchers to filter the assignment list to find theirs is in our roadmap but it hasn't been assigned to a release.

Craig

[MikeEdwards]

Good to know. Thanks for the quick response.

[MichaelKohn]

Hi Craig,

Thanks for letting the community know. I have a similar question as Mike where I created custom fields in the assignments layer and my dispatchers want to filter by one of the custom fields. Being able to customize the filter list would be a great enhancement for Workforce.

Michael Kohn