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Workflow Manager vs GIS Request Management

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03-05-2025 11:56 AM
MikeOnzay
Frequent Contributor

I'm new to both of these products and I only have an introductory understanding of each one. Are these products complementary or do they overlap enough to make them competing? Could the GIS Request Management be the "input" into Workflow Manager?

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KeiranBray
Esri Contributor

Hey @MikeOnzay the products would be complementary, the GIS Request Management solution is a OOTB templated solution with items like a Hub, Survey123 form, Experience Builder app and a dashboard which can be configured for your organization, because the inputs would be service based you could have these go into workflow manager tasks if needed and vice versa. 

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DEWright_CA
Frequent Contributor

That is a wonderful question; and we are working on tasks going in this route. We are plugging GIS Request Management to get updates from our Workflow Manager, but I think we will also be looking at pushing workflow jobs also from the GIS Request Manager.

KeiranBray
Esri Contributor

Hey @MikeOnzay the products would be complementary, the GIS Request Management solution is a OOTB templated solution with items like a Hub, Survey123 form, Experience Builder app and a dashboard which can be configured for your organization, because the inputs would be service based you could have these go into workflow manager tasks if needed and vice versa. 

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