Screening Widget Will Not Export to CSV in Web AppBuilder For Some Users

[Anonymous User]

Using the Screening Widget in Web AppBuilder and have enabled downloads to to CSV and File GeoDatabase for some feature services in our portal. For some users, if they try to export the data to CSV, when they press the Download button it will go away, but the data will not be exported (verified by looking in the folder where their downloads are going to). No issues at all with the File Geodatabase. Same behavior in Chrome and Edge. Any ideas?

[BenClark]

I'm having the exact same issue, @Anonymous User. The CSV export button is totally inert. I can export to a print template, and there aren't any errors in the web console, but no luck whatsoever with the CSV function. Same behavior in Firefox and Chrome.

Update: I replicated my application in ArcGIS Online--the widget works there for me. 

[Anonymous User]

Doing some more testing, the issue seems to be machine rather than user ID related. Trying to download to a CSV using the same admin account will still work or fail depending on if it worked or failed on that machine previously.

[Anonymous User · Accepted solution]

Talking with ESRI support, this is a known bug: BUG-000131723 The 'Download' button does not work in the Screening widget for ArcGIS Web AppBuilder in Google Chrome on certain touchscreen systems

For me, I had the same issue trying to download a CSV using Chrome, Firefox and MS Edge. However, Internet explorer worked. Using IE might cause other issues, but downloading a CSV from the screening widget doesn't seem to be one of them.

[BenClark]

Very good to know, @Anonymous User. At lease ESRI knows there's some kind of issue at play.