The client side printing issue has been resolved and available for download here. Please use this link to download the PrintTool.AddIns.xap and copy it to replace the existing one available under C:\inetpub\wwwroot\Builder\Extensions. Please make sure to clear the browser cache before you use the tool.
Hi Everyone,
With the release of v3.0, the ArcGIS Viewer for Silverlight now supports both client-side and server-side printing. Client-side printing is the basic printing that has always been included in the Viewer. Server-side printing was designed to take advantage of the new Server 10.1 Print task.
It looks like this thread now contains questions for both types of printing. Hopefully I can clarify a few things:
1. We had an issue with the client-side printing where when you would click the "Print" button, nothing would happen. Clint and Karen - this applies to you. As Nakul mentioned, we released a fixed version of the Print tool add-in on ArcGIS Online. Please download this add-in and replace the existing one. This should solve your problem.
2. Those of you receiving errors when printing using your Server Print task (Export Web Map Task) - this is a server-side printing issue. This is not something we have been able to reproduce, so I'll request again that someone please contact Support to help fix the issue. Please let them know you've worked with me (or Nakul) on the forums so that they can get information back to us.
Thank you, and please let me know if you have further questions.
Katy