Survey123 Web in EB-Failed to submit (refresh token)

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06-22-2022 09:42 AM
GeorgiosFloros
New Contributor II

Hello,

I have a survey123 in Edit mode with EB.

On occasion, when I make my edits and I click "Submit" I receive the below error.

Upon refreshing the page, the error disappears, but the content is lost which is quite painful.

I have not been able to detect a pattern but there is a commonality after spending approx. 10 minutes going through the form due to the discussion and submit after. This is when the majority of the errors appear.

Any advice is much appreciated.

Thank you,

George

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