Survey123 Connect 2.6.4 Crashing when signed into ArcGIS Online

PaulPanehal · ‎01-30-2018

Hello,

I am writing this to potentially report a bug.

I am running Version 2.6.4 of Survey123 Connect, and it runs perfectly fine when I create and run surveys locally. As soon as I log into ArcGIS Online (AGO) and open my existing survey, Survey123 crashes.

At first I thought this had to do with certain fields that I had added, but this does not seem to be the case.

I have attached the three log files that all represent attempts to login withing minutes of each other. The smaller files seem to indicate why the program crashed.

Anonymous User · ‎02-01-2018

Out of curiosity, when Connect crashes, do you get a crash window and if so can you expand the problem details (like below). I woudl be interested to see what the Fault Module Name is. Can you send screenshot please?

Phil.