Problem exporting data from Survey123 in browser when filtered by date

11-16-2021 02:24 PM
New Contributor

Hello, I am trying to export survey data for a single year. I am using the filter function in the Survey123 web interface. The filter works just fine, but when I try to export the data as CSV or Excel file, the circle of arrows just keeps spinning, but the download never happens. 

I tried using the "between" filter on the date as well as using "before" and "after" to select the range. Still, the download never starts. 

When a filter by another field such as the surveyor name, I can export the data just fine. 

I looked at some other surveys I have and filtered them by date and tried to export CSV/Excel files, but they too get hung up and the download never begins. 

Anyone have any suggestions on how to solve this problem. 


Tags (3)
0 Kudos
1 Reply
New Contributor III

Have you tried to look at the logs to see if there were any error messages coming up?

0 Kudos