Hello, I am trying to export survey data for a single year. I am using the filter function in the Survey123 web interface. The filter works just fine, but when I try to export the data as CSV or Excel file, the circle of arrows just keeps spinning, but the download never happens.
I tried using the "between" filter on the date as well as using "before" and "after" to select the range. Still, the download never starts.
When a filter by another field such as the surveyor name, I can export the data just fine.
I looked at some other surveys I have and filtered them by date and tried to export CSV/Excel files, but they too get hung up and the download never begins.
Anyone have any suggestions on how to solve this problem.
Thanks!
Have you tried to look at the logs to see if there were any error messages coming up?