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Privacy Error when connecting Make (Integromat) to Survey 123

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09-13-2022 09:48 AM
L77
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Occasional Contributor

I am trying to connect my Make account to Survey 123 so I can create automatic email notifications when surveys are filled out.

Using these instructions: 

https://www.make.com/en/help/app/survey123

https://community.esri.com/t5/arcgis-survey123-blog/survey123-tricks-of-the-trade-make-previously/ba...

I tried to connect Make to survey123 so I could connect to my organization but it said that the site was unsecured.

Link to issue:

https://www.integromat.com/oauth/cb/survey123?code=R2dKiMX6PpS8Tq07GUU-dGLK4xcKGdf_hbTp7i9IwyB-SxLJ1...

 

NET::ERR_CERT_COMMON_NAME_INVALID

Lorraine77_0-1663087280771.png

Certificate:

Lorraine77_1-1663087336565.png

Lorraine77_2-1663087344977.png

 

 

I am using google chrome, I cleared the cache:

Lorraine77_3-1663087376814.pngLorraine77_4-1663087385171.png

 

 

I still get the error:

Lorraine77_5-1663087393499.pngLorraine77_6-1663087400215.png

 

This is what the inspect tool shows on the page:

Lorraine77_7-1663087410922.png

So far I have tried clearing the cache, trying incognito mode, checking my date and time information. I tried microsoft edge instead of google chrome but it didn't work either.

I contacted Make technical support and this is what they said:

"I've tested this and I could create a connection without any problems, both while using a VPN or not.

​However, it seems the invalid certificate you're getting is related to a VPN. I'm not sure if this is related to Make at all, honestly. If you have VPN on, please try creating the connection again with VPN off, and hopefully that should work."

 

 

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