Offline base map for Survey123

11-12-2020 11:20 AM
New Contributor

Hi all, I hope everyone is well


I'm trying to create an offline basemap in ArcGIS Online, to use in Survey123, which contains a satellite image and two reference layers (vectors). I followed Esri's link step by step (, but it didn't work as desired. The image appears as a basemap option, but the reference layers do not appear. I followed the following steps:

1- created a web map and inserted two vector layers (feature layer hosted);

2- I enabled both layers for offline use;

3- I enabled the offline mode of the web map;

4- in Manage Areas, I created a Map Area and save;

5- I opened Survey123, located the area created and downloaded it for offline use.


Does anyone have any suggestions on how to make the basemap offline display all layers? Is it possible to do this in Survey123? Am I missing something?


Thanks in advance!

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4 Replies
Esri Contributor

Have you tried sideloading the basemap as a tile package onto the device? Take a look at this resource - How To: Sideload tile packages to the Survey123 for ArcGIS field app.

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New Contributor

Hi, thanks for the reply!

The problem is not about insert the base map into the device, but how to make the layers available offline as well. The offline basemap is working (image only!), but I want to make available the whole Web Map, including the vector layers and not the image only.

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Esri Esteemed Contributor


As noted in Prepare baseman's for offline use, Survey123 only displays the basemap layer for offline areas generated in ArcGIS Online.


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New Contributor III

Hi James,

I'm wondering if you could confirm whether this is still the case - that operational layers are still not available in an offline map created for Survey123.  I have gone through the workflow and I am unable to see the layer, so I'm guessing the answer is yes.  If this is still the case, are there any workarounds available? My operational layer is the actual survey responses as I want the user to be able to see whether a survey has already been submitted at a particular address so we don't duplicate  our efforts. 

Thank you  

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