Multiple choice other random order

JoshWolstenholme · ‎11-21-2020

I have a multiple choice question with 14 options (including Other). I would like these to be displayed in a random order, but keep Other at the end. Survey123 seems to offer these options, but they only work when using a desktop web browser. When using a mobile phone or the app, other is randomly ordered too.

Is there a workaround for this?

Thanks!

Anonymous User · ‎11-22-2020

Hi Josh,

This is currently a known issue with the field app, the "other" choice will be moved amongst the available choices when using "other" and random together. We have an internal issue in our backlog to address this in a future release. It will however work as expected in the web app when using a browser.

I encourage you to submit a bug via Esri Support. Our Support team will assign an official bug number for your records. This number can be used to search for and subscribe to the bug on the Esri Support site. If the issue is reported by other customers it will be attached to the same bug report, which helps us assess the impact of the issue and prioritize it accordingly.

Regards,

Phil.

View solution in original post

Anonymous User · ‎11-22-2020

Hi Josh,

This is currently a known issue with the field app, the "other" choice will be moved amongst the available choices when using "other" and random together. We have an internal issue in our backlog to address this in a future release. It will however work as expected in the web app when using a browser.

I encourage you to submit a bug via Esri Support. Our Support team will assign an official bug number for your records. This number can be used to search for and subscribe to the bug on the Esri Support site. If the issue is reported by other customers it will be attached to the same bug report, which helps us assess the impact of the issue and prioritize it accordingly.

Regards,

Phil.

JoshWolstenholme · ‎11-23-2020

Thanks, Phil! Much appreciated.

ChristinaCroll · ‎03-14-2023

Has there been any update to this known issue? Anchoring Other at the bottom of the choices works when the survey is developed in Survey123 online but seems to "break" when opening the form in Survey123 connect. I have several questions that I need to randomize but also have room for an Other response and I want that to be at the bottom of the choice list. Any assistance would be most appreciated.