mmpk reverts to full extent

919
3
Jump to solution
06-28-2021 12:05 AM
ChrisRoberts2
Occasional Contributor III

Hi All

I have created an mmpk of a certain area of my state with some wetlands for context and added it to the media folder in survey123 connect.  It published and downloaded to the device without any issue. 

I can click on the map in the geoshape question and zoom in to draw an area for capture 

28-06-2021 4-26-43 PM.jpg

However after I click on the tick/OK the map reverts back to the full extent in the geoshape question

28-06-2021 4-26-58 PM.jpg

The geometry, extent and area still seem ok ...but it look weird in relation to the full extent of the map.

If I click back on the geoshape question the map displays correctly as per the first image, Its just seems to be the preview/display thats not right

Any ideas on whats happening here? 

Cheers

Chris

 

 

0 Kudos
1 Solution

Accepted Solutions
by Anonymous User
Not applicable

Hi @ChrisRoberts2,

Thanks for sending me your xlsx file and the mmpk file (via email). I am able to reproduce with 3.12 release the issue you are seeing with the preview map, it appears to display the extent of the mmpk instead of the map area of the mmpk that the geoshape is located. 

The good news is that with the 3.13 beta builds available on the Early Adopter Community the issue appears to be resolved. We recently made some improvements and fixes to the map preview and map display, which has also resulted in fixing the issue with mmpk map extents. Please test out the latest 3.13 beta and let us know if you have any further issues.

Regards,

Phil.

View solution in original post

3 Replies
by Anonymous User
Not applicable

Hi @ChrisRoberts2,

Can you confirm what version of Connect and field app you are using?

Also, can you share the mmpk and the xlsx file used for this survey?

Regards,

Phil.

0 Kudos
ChrisRoberts2
Occasional Contributor III

Thanks @Anonymous User 

I am using Connect 3.12.232 and app 3.12.277

The survey is still a work in progess but the relevant geoshape question is at the very bottom.

I cant attach the mmpk as its to big for upload here.

However a weird thing I noticed if that if I go back into the geshape questions again (after I created a shape), and recapture it then the priew/question extent remains to the area captured.

0 Kudos
by Anonymous User
Not applicable

Hi @ChrisRoberts2,

Thanks for sending me your xlsx file and the mmpk file (via email). I am able to reproduce with 3.12 release the issue you are seeing with the preview map, it appears to display the extent of the mmpk instead of the map area of the mmpk that the geoshape is located. 

The good news is that with the 3.13 beta builds available on the Early Adopter Community the issue appears to be resolved. We recently made some improvements and fixes to the map preview and map display, which has also resulted in fixing the issue with mmpk map extents. Please test out the latest 3.13 beta and let us know if you have any further issues.

Regards,

Phil.