Good morning, I would like to know if anyone is experiencing the same problem. Suddenly our Survey123 reports stopped generating with the following error: Internal server-side error.
I've started a ticket with ESRI and so far no helpful response. A tech got on my system and checked things and took screen shots. It's been a day and a half now. I'm getting very behind in my report creation.
Along with this update I've also seemingly encountered an escalated bug with some surveys I have that I created with null geopoints (I am working on re-creating to publish them to feature layers as expected, I just need the time).
I do not currently for the Data page not loading from the CSV issue, an Esri staff member replied to my linked post about there being a hotfix planned for next week to resolve it, I asked if there is a BUG number so we shall see what they say.
It seems like it has something to so with accessing associated files that aren't the survey form or data itself. I know my issue with the CSVs is specific because it doesn't have issue in some surveys but does in others. That's in ArcGIS Online, it feels like the reports issue is connected to Enterprise though.
Yep. And I seem to be a magnet for weird Enterprise issues recently, so surprised I wasn't also hit. Maybe I've finally put out enough fires that I've earned some reprieve? lol
We have identified the cause of the report errors observed and are working through a fix. We are planning on releasing a hot fix on September 17th to address the error. We currently have the fix for the issues on our https://survey123beta.arcgis.com/?portalUrl=<yourPortal> site to test and verify the errors are resolved.
