Images from ArcGIS Survey123 not showing when appended

[JacobHorwitz1]

I've been using Survey123 to collect data (with images attached) for a project and appending the data to a feature class/host. While the image itself is shown in the original Survey123 data, the image is not being shown in ArcGIS Online or ArcGIS Pro when appended to a feature class/host. Is there a solution to this issue? 

[Leena_Abdulqader]

Hi @JacobHorwitz1,

So Survey123 stores images as attachments to records. These attachments are stored in a related table via GlobalID → REL_GLOBALID. When you use Append in ArcGIS Online or ArcGIS Pro, 

If your goal is to analyze or share combined data, create a view layer that references your Survey123 feature layer; there is no need to move attachments at all. Attachments remain fully accessible.

If it is more complicated, I would recommend checking your feature layer: Is it enabled to have attachments? In ArcGIS Pro, when you run the Append tool, there is a Maintain Attachments option at the bottom if you expand environments. Is it checked?

I'm not sure about ArcGIS Online, though.

I hope that helps! 

[JacobHorwitz1]

Hello Leena, I have the features to enable the attachments and even made sure to have the maintain attachments option checked in. The idea for the Survey123 form would be for a survey team to collect information out in the field and then transfer the information over to the main feature class/host  and maintain all the data through there. Could there be other options available in this case? In case if you were wondering, I also realized the file size from the camera shot taken was about 7mb if that has an affect as well.

[JacobHorwitz1 · Accepted solution]

I'm finally understanding a possible issue and it is more than likely due to the type of image being taken. I've been using a iPhone that takes an image in a jpg format and its somehow refraining from showing the full image even though attached. I tried adding the image manually but it still did not show. However, after converting the same image (even at a larger file size) to a png, the file was able to display properly. In this case, I will be trying to find the a solution in converting the files for display.

[Leena_Abdulqader]

@JacobHorwitz1  oh wow! Great job catching that! Best of luck!