We are using Portal and not AGOL. I have numerous surveys that have an image question with a multiline appearance. Users are on the web flavor of Survey123 - they need to be able to attach up to several 10's of photos to a survey. These are photos sitting on a file folder. Therefore, to make things easier for the user, he/she will select numerous photo from the pick images dialog. This has worked well - see attached photo
Now, and all of a sudden, this functionality is not working in Survey123 web - the pick image dialog only allows users to select one - and only one - photo.
Because we have so many surveys in the field, it is difficult to determine which ones work and which one's don't (some do and some don't - even with identical question type configurations).
So this is very frustrating and we're getting complaints from our users that the "select multiple photos" is no longer working. It seems to have occurred spontaneously - which is even more frustrating.
My question is: How can I ensure that the select multiple dialog works for our Survey123 users?
Setting Appearance to "multiline" no longer seems to "just work", and - most annoyingly - appears to have ceased working spontaneously.
Any guidance or experience with these conditions would be greatly appreciated.
Hi @DirkVandervoort ,
Thanks for contacting us. Since there are several factors that may affect this issue, would you mind sharing more information to help us understand the issue better?
Thank you for your prompt response, Zhifang!
I will answer your questions below (pardon the bolding).
I have also attached a Survey123 design in which I reproduced the error. If you are not able to recreate the error, that indicates something systemic on my side. Also, I was able to reproduce the issue in Survey123 Connect on a different computer - both using the survey I attached here and a new survey.
Edit: I changed the question type to file and I am able to select multiples. When I change it back to image I am no longer able to select multiples. Using the type file is not an option because users will sometimes use the device camera.
Thanks again for you help and I look forward to hearing from you soon.
Hi @DirkVandervoort ,
Thanks for sharing the detailed information and the test XLSForm, this helps us understand the issue better.
After looking into the test XLSForm, I can confirm that it is the known bug BUG-000138683 , which the multiline appearance will not work if you reference the question name in the constraint column. Currently, you can apply a workaround by using a period (.) (representing the current question) instead of referencing the question name in the constraint column. For example, count-selected(.)<100 . See attached XLSForm.
The fix is tentatively planned in the coming 3.13 release in September, please feel free to raise your use code to BUG-000138683 via Esri Support Service to prioritize the fix.