Ismael Chivite , James Tedrick and Team
We have been trying to debug feature report templates together with our Portal Administrator Cameron Irvine.
We have two new portals on 10.8.1 - We have published some basic surveys (a geopoint and a single question as well as some advanced surveys with nested repeats etc) utilising Survey123 Connect. We have attempted to generate feature report templates with maps however every time we include a geopoint question in the feature report template we get "Failed to print map for ${insp_location}. Error: Failed to load web map: Failed to load portal item" .We have tested the following:
- A default sample template with geopoint as default ${insp_location}
- A default sample template with geopoint as ${insp_location | mapSettings:" bc4c39e14d3b46549e8b0a53f3be144e":100000} - Where the map has world imagery and the geopoint only
- A template with no geopoint - this generates fine
- We have tested with a form to a custom submission url to hosted feature services and also services generated by enterprise - This does not make a difference.
- It is not survey dependent and is happening with all surveys and all web maps
- The surveys do not use tile layers as is suggested by this post (Error: Failed to print map for ${}. Failed to load web map: Failed to load portal item )
We have an older portal where the feature report templates all work fine however the new portals are returning these issues.
To us it is as if a cross domain request from the Survey123 website for a portal item is getting blocked by the portal, but there is no visibility of this. Is there anything we can look into or do you have suggestion to get this working?
We would appreciate any direction we can get?
Regards
Nick