Edited Surveys not showing in INBOX

[GaryBowles1]

We have a survey that collects inspection and leak data. Recently when a leak has been edited via the INBOX, ie. repair method, date, etc. added, the survey no longer shows up in the INBOX. The data is in our database but the surveys will not display in the INBOX. This is a problem as we typically have 2 or 3 edits to a leak. This issue started approximately 1-2 months ago. Any assistance would be appreciated.

Survey created in Connect

Data collected using iPad/iPhone (all IOS users)

Edits via INBOX performed using Windows Laptop, IOS devices

SQL Server SDE database

Regards,

--gary

[Neal-Kittelson]

How did you set up your settings for the form? Once editted are the submissions not showing in everyone's inbox or just for the person doing the editting.  Do you have the sentbox enabled?  On an individual device a submission will show in either the sentbox or the inbox but not both at the same time.  Once it is submitted from the inbox, it will show locally in the sentbox of that device.

[GaryBowles1]

The Sent folder is not enabled for the survey.

The edited surveys are not showing in anybody's inbox after edit. refresh of inbox does not help.

We have an inbox query to display all surveys for the past year

--gary

[DavidSolari]

The query looks correct at first glance. Two things you can try:

1. Wrap the CURRENT_DATE - 365 part in parenthesis to guarantee the order of operations.
2. Check the dates going into that field, if they're null or malformed that could cause the query to fail.

[GaryBowles1]

The query was working fine. It still pulls the records for the past 365 days, I just don't get the edited surveys being pulled. The INSPECTION_DATE field is never edited, just info about repairs.

Thanks,

--gary

[Neal-Kittelson]

Did you try removing the query to test if they show up with no query?

[GaryBowles1]

Still not showing with query removed.

Tanks,

--gary