Solved! Go to Solution.
It won't appear if the Inbox is disabled.
After you have disabled the Inbox in Survey123 Connect and republished the survey, the field staff will need to update their survey to get the changes (no more inbox)
If the inbox persists on their device, they might need to delete the survey and re-download it.
Hi,
I'm sorry to say that this does not appear to be working.
In Connect, the Inbox is deactivated. The survey was republished and then updated in the mobile app. The "save to inbox" option is still present when sending the survey. I deleted the survey, downloaded it again and the option is still present.
Thanks.
Can you share a screenshot?
What version of Survey123 Connect?
What version of the survey123 field app are you using? on iOS or Android?
Is this occurring on all surveys devices?
I double-checked a few surveys and don't get this option at all. Collecting from new surveys or opening in inbox. Inbox disabled or not.
Do you mean the outbox?
Ohhhh I guess I DO mean the outbox!!
Hahaha I'm sorry my settings are in french! 😬
Yes the outbox! Any way to get rid of the option to "save to outbox" ??
"Boîte de réception" = inbox (😇)
"Éléments envoyés" = something like "sent items"
"Enregistrer dans Boîte d'envoi" = "save to OUTBOX"
🙂