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Crossed image icon, unable to take a picture

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3 weeks ago
corete_potagere
New Contributor II

Hi community,

 

I'm having troubles with my survey form. In some cases, a crossed image icon appears instead of the camera icon. The button used to work fine, I don't know exactly what changed since.

IMG_4852.jpg

Any ideas why?

 

Many thanks

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DougBrowning
MVP Esteemed Contributor
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5 Replies
corete_potagere
New Contributor II

I just received this screenshot from a field user. In his case, the button works for the first image but not for the following ones. Other users with the same form version do not experience this issue. They are all using the same devices.

89fb0e3f-5cb1-4065-adbf-da5c9955c81f.jpg

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jcarlson
MVP Esteemed Contributor

That icon appears when a photo question is read-only, could that be the case? Are your users adding new features, or editing existing ones?

- Josh Carlson
Kendall County GIS
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corete_potagere
New Contributor II

Hi Josh, thanks for your reply. The questions are actually not marked as read-only. And the users are both editing and adding new features. The only parameters for the questions are :
body::esri::style method=camera, and bind::esri::parameters fileName=concat(${building_id_calc},"_front") fileNameVisible=true allowRename=false

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DougBrowning
MVP Esteemed Contributor
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corete_potagere
New Contributor II

It does seem to be the same issue.. Thanks for the heads-up, Doug