ZWang-esristaff
We have many surveys, and none of them can generate reports. All of them worked fine before the 2.6 release. All of the fields mentioned that are related to the error are indeed multiline text questions. On the Word template, there are no other tags before or after the tags in question on the same line, but there are words before each of them.
Regarding the Excel export option, I was trying to export from the data page of the Survey 123 website. I don’t know if it was working during the 2.5 release, because I had never tried it before. I can export the Excel file from the source feature on ArcGIS Online.