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Blank page when scheduling form opening/closing

124
4
a week ago
SMH-Rio
Frequent Contributor

Hello everyone. Following my saga of bugs found in version 3.22.49 😥

When publishing a form and scheduling an opening date on the survey123 website, when opening the form page, nothing appears (instead of the custom message).

The behavior occurs on Chrome, Edge, computer, cell phone, Wi-Fi, mobile data... If I simply configure the form to accept responses and refresh the page, the questions appear normally. However, scheduling the opening/closing or even closing it causes the error.

Other surveys, published in previous versions, display the closing message normally.

Thanks everyone.

 

SMHRio_1-1741825436476.png

SMHRio_0-1741825339806.png

4 Replies
rlarose1
Emerging Contributor

I'm getting this too with v3.22.49

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SMH-Rio
Frequent Contributor

I did a new test, now on Portal/Enterprise, and the error persists.

This time, I noticed that the background applied to the survey is displayed, but the custom message is not (in case this helps identify the problem).

@abureaux @ChristopherCounsell @ZacharySutherby any ideas?

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ChristopherCounsell
MVP Regular Contributor
Sorry I'm less experienced with the web app.
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rlarose1
Emerging Contributor

It looks like they fixed it in AGOL. My surveys are showing the closed message again without republishing.

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