Accessing a public survey inbox through the Survey123 app

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08-07-2017 11:27 AM
MickHuska_Jr__ALLETE_
New Contributor III

Can the inbox be viewed without logging into ArcGIS online?

When sharing a public survey (the URL under the collaborate tab) the user bypasses the esri login screen and downloads the survey in the app. Once the survey is downloaded, the inbox icon appears (as configured in survey123 connect) however, no survey results are visible. If the refresh button is selected, the app prompts a login to ArcGIS online. Is this expected behavior?

Thanks,

-Mick 

29 Replies
JamesWilson2
New Contributor III

Thanks Mate, looking forward to when this comes to fruition.

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NicolasRoger
Occasional Contributor

For our organisation, the inbox is needed in our public survey for the specific reason that people are losing all they previously sent survey when we do a minor update on the survey (because they have to delete it in order to update). If the update fonctionaly is enhanced, then a public inbox might be less needed. But, in fact, we would also need an update on the "Sent" folder fonctionality, because their would still be a potential for lost data on our survayors devices. See the Edit I made to my post here that explain the problem: https://community.esri.com/thread/220216-survey123-ui-enhancement

JamesTedrick
Esri Esteemed Contributor

Hi Nicolas,

Why are the users needing to delete the survey to update it?  You should be able to download the survey and update with our needing to remove it first.

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JamesWilson2
New Contributor III

Hi James,

If the survey is already on their device, when users access it via the link it opens the existing survey on the device, it does not refresh the survey. If we push an update, the only way to get it down to the device is to remove the survey and re-download.

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NicolasRoger
Occasional Contributor

I just tested again and the behavior described by James Wilson is correct. I am testing using Survey123 version 3.0.134 on windows 7.

EDIT: I just tested with Survey123 version 3.0.149 and the same behavior is seen.  Survey123 is opened as an anonymous user and the survey is public.

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MickHuska_Jr__ALLETE_
New Contributor III

I experience the same behavior as well, with the latest version of Survey123 on iOS and Windows 10.

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JamesTedrick
Esri Esteemed Contributor

Hi James,

My apologies, in jumping into the conversation mid-stream, I missed that this was a survey being used in an anonymous mode.  Currently, you are correct that the survey update workflow in this situation requires a delete/redownload.

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Philip-Wilson
Esri Frequent Contributor

Hi Nicolas/James,

 

Just letting you know we have been working on public survey update notifications in the latest Survey123 RC builds available on the Early Adopter Community (EAC). The new feature will now alert the user in the field app when an updated survey is available. A notification banner will be displayed at the top of the gallery page, as well as a new update surveys page to bulk download updated surveys and the user will also be alerted when trying to open a survey that has an update. This enables the user to do an update of the survey before proceeding to collect a new survey record.

 

Please test out the latest 3.9 RC2 builds and provide any feedback via the EAC user forums for this new feature. You can find the 3.9 RC2 announcement with details on EAC.

 

Regards,

Phil.

MickHuska_Jr__ALLETE_
New Contributor III

Hi Philip,

Will this include update notifications for non-public surveys as well?

Thanks,

Mick

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Philip-Wilson
Esri Frequent Contributor

Hi Mick,

Yes, update notifications for non-public surveys have been available in the beta and RC builds on EAC for the past few weeks.

Phil.

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