123 Connect, locations not plotting
Hello, I am using Survey123 Connect in a Dashboard to record refuse cart transactions. We employ this GIS approach on several other programs. The Connect form uses the 'pulldata' function against a feature service that has the cart location information. This is quite convenient, and we don't have to rely on .csv files. We enter an address in a drop-down question in the Survey form and select the address as the choices narrow. This triggers an autocomplete of the parcel number which provides our location. If the parcel number does not appear in the form, the cart record is still created, but no parcel number or related globalid are written to the table, and the point is not plotted on the map.
When the address is selected but no parcel number appears.
Results in no parcel number or rel global id in survey table, and no point on the map.
What we usually see when entering an address, parcel number is populated in the form and in the table, along with the rel globalid.
Generally, we can delete the 123 record, try again, and we have success. I don't know why this happens occasionally. Overall, the solution has worked fine for well over a year with these occasional glitches. Back in December, and now today, this "missing" point issue instead persisted. Deleting the record and trying again isn't working. I have cleared my browser cache, stopped and restarted our portal, server and data store services twice. Rebooted my laptop. I am going to republish the 123 service again and see if this corrects the issue. Unfortunately, we don't recall how the issue was resolved back in December, we did not document the resolution well or maybe it simply went away.
Any insight/help would be greatly appreciated. Kind regards, Jay
