Thanks, that would be very helpful. I've been trying to discern what settings are different between the video I want to load vs those I've already loaded. If I right click on the one that's not showing up, it says that I can open the 'audio' in a different tab, but not the video. With the ones I've loaded, I can right click and watch the video in a separate tab....so I believe it is definitely something with the settings and would definitely appreciate any guidance!