Duplicate records from Quick Capture

[AdministrátorJihlava]

Hello, we're still having troubles with quick capture. It sometimes sends duplicate values within 2-3 seconds. It just captures one incident twice, with completely same values, but created_date differs by 2-3 sec (user sends it from device just once). Does anyone know what can it be caused by? Thanks for your help.  Jane

[JohnathanHasthorpe]

Hi Kathy,

To clarify this second issue, can you confirm how they are submitting the data. Are they waiting for auto-send to kick in (in the project page), or are they manually sending from the map?

Thanks

John

[JoabelBarbieri]

Finding the same problem here. Manual count 667 trees, QuickCapture showed 813 points !!! What's going on? My team is giving up on QC for lack of accuracy.

Also working offline, syncing at the end of the day via wi-fi. Using Samsung Galaxy Tab Active3 Enterprise Edition. Team reports that it appears to happen after it syncs. Before the count is good, after syncing, more points show up in the hosted feature layer.