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Why don't photo attachments show up in reports created in ArcGIS Pro?

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02-25-2020 01:40 PM
JamesDaniels
by
Occasional Contributor
‎02-25-2020 01:40 PM

I'm trying to generate a report in Arc GIS Pro 2.5 that include the photo attachments. I insert a box for the attachment using the attachment button in the data section of the insert tab, but when I run the pdf maker under the share tab place for the attachment is blank.

24 Replies
EricPeña
by
Frequent Contributor
‎03-06-2020 08:00 AM

I have the same issue trying to migrate reports from ArcMap over to ArcGIS Pro.  Photo attachments are a requirement and I was hoping that the new Attachment Report Elements feature would work but I can't get attached images to show either.

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AzinSharaf
by
Frequent Contributor
‎03-25-2020 03:58 PM

Could you fix this issue? I have same issue with attachments.

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ChrisGaylor
by
Occasional Contributor
‎07-01-2020 05:14 AM

Same issue here. Did you ever find a solution?

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IsaacSorensen
by
Emerging Contributor
‎07-01-2020 08:54 AM

I found a solution to this problem. If you are running pro in windows 10 go into your registry editor on your machine. Find the JPEG extension. Change the extension from .jfif to .jpeg. 

KayHills
by
New Contributor
‎11-24-2021 07:22 AM

I used jfif to jpeg converter for this. Also works. Thank you.

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JamesDaniels
by
Occasional Contributor
‎07-01-2020 09:04 AM

Once I updated to the latest version of Pro, the problem resolved itself. The photos now show up.

ChrisGaylor
by
Occasional Contributor
‎07-02-2020 07:46 AM

Thanks for the suggestions. Checked my registry settings and .jpeg was already the extension there. Also, I'm running ArcGIS Pro 2.5.2 and it's still not working. In my case, I have an inspections table with attachments enabled. I'm trying to get a report of Site Name, Inspection Date, and the attachments in a grid. Everything exports except the photos. May have to open a support ticket on this one. 

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MeredithDutlinger1
by
Emerging Contributor
‎08-26-2020 05:31 AM

Hi there.  Did you ever open a ticket for this and figure out any magic you can share?  I am also having this problem!  Thanks so much for any info ....

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ChrisGaylor
by
Occasional Contributor
‎08-26-2020 05:42 AM

I never got around to opening a ticket on it, however, when I upgraded to ArcGIS Pro 2.6 the problem went away! I re-created my reports and the attachments are working great now! The 2.6 version seems to have made several changes with reports because the entire process seems to work better now. 

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