Unable to open Web map on ArcGis Pro

04-21-2021 01:48 AM
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New Contributor II

I am having issues with opening Web map on ArcGis Pro. 

When I select the ArcGIS pro option, it automatically opens on ArcMap.

it is not downfolding   .pitemx I am running 2.7.3

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3 Replies
MVP Esteemed Contributor

Could you confirm when you click "Open in ArcGIS Pro", item.pkinfo gets downloaded instead of item.pitemx?

Does it happen with all the webmaps or with one particular webmap? Are you working with ArcGIS Online or ArcGIS Portal?

Think Location
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New Contributor II

Item .pkinfo gets downloaded when I click "Open in ArcGIS Pro"

it is happening with all webmaps.

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New Contributor

I had the same problem but then I opened arcPro and signed in to the hub and was able to open the file.

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