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PRO 3.1 install fail

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04-12-2023 06:26 AM
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PeterPaasch
New Contributor

Pro 3.1 Installer keeps asking for Desktop runtime 6.0.5 or greater.  Installed x64 6.0.16 confirmed install and rebooted.  Installer still wants desktop runtime installed.  I am on a trial and really not impressed.  What is ArcGIS looking for to indicate desktop runtime is installed?  Does it fail is previous desktop runtime versions are installed?

Peter

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6 Replies
BrianBaldwin
Esri Regular Contributor

This URL provides a link to the required installation and documents the issue you might be experiencing: https://esriaustraliatechblog.wordpress.com/2022/10/17/faq-addressing-arcgis-pro-3-0-microsoft-net-d...

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Brian Baldwin, Esri Inc., Lead Solution Engineer
https://www.linkedin.com/in/baldwinbrian
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ElwynWilliams
Emerging Contributor

hey Brian, 

it seems the installer for ArcGIS is not identifying the install of the desktop runtime correctly for many people, especially if they try use SCCM for deployment. I'd expect the installer should be looking in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\dotnet\Setup\InstalledVersions\x64\sharedfx\Microsoft.NETCore.App for the version above 6.0.18 - could it be that the logic is looking at that field as 6.0.18 is less than 5, as it's reading as 1<5, not 18 because it's a alpha string?

 

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ElwynWilliams
Emerging Contributor

I have the same issue. reinstalling dotnet makes no difference.

ElwynWilliams_0-1687232903728.png

 

 

MaryMinnis
Emerging Contributor

I feel that I'm messing in the bowels of my computer with trying to fix the .net issue.  My regular Pro version crashes always, so I tried my school version and it crashes.

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ElwynWilliams
Emerging Contributor

For me, it seems I think my sccm deployment of the .net desktop is the issue - manually fine, but if deployed automatically, ArcGIS is not seeing what it needs to check install.  I wonder if we can hack the msi for arcgis to say it's already installed?

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MaryMinnis
Emerging Contributor
Thank you for the reply. I think it's time for me to call my school to see if a kind soul can check out these .net issues.
Even though I "downloaded and installed" the .net for 7, it did not show up when I went into the C: drive, as the online instructions suggested.
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