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How to deauthorize offline named user on formated PC

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07-17-2023 08:02 PM
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pgmolin
New Contributor

I have a named user that logged in a PC using offline permission. The problem is that that PC needed to be formatted because of other OS problems but the offline permission was never deauthorized. Now the named user cannot log in ArcGIS Pro on any other PC because it is set for offlien use in a PC that does not exist anymore. How do we clear this?

 
 
 
 
2 Replies
SimonSchütte_ct
Frequent Contributor

See Solved: ArcGIS Pro: Named User License offline - how to re... - Esri Community

Short answer: get in contact with your local Esri distributor and ask for the license lock to be released.

SimonSchütte_ct
Frequent Contributor

For ArcGIS Pro Named User Licenses managed via ArcGIS Enterprise, there may be this option: https://developers.arcgis.com/python/guide/administering-your-gis#releasing-arcgis-pro-licenses-chec...

 

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