Hello,
I am using ArcGIS Pro 2.8.3 and am trying to export a box plot chart to a jpg. I have been able to do this with 12 other charts, but when I try to save two more charts, they do not show up in the file. No errors pop up, the pop-up window closes when I click save, and the jpg just never appears in the assigned file.
Al Ready i am using 2.9.0 and same problem i have. Also the program look freezes during export png file, when i cancelled it still progress the cancel. For reason I tryed export to svg file, that time no any problem had.
I have a similar problem with exporting a Profile Graph in ArcGIS Pro 2.8.0. It worked a couple of times to jpg, but after making some changes to the title and labels it stoped working. After naming the export and choosing jpg and clicking save the pop-up simple closes and no file appears and no error message. Same thing with png. For some reason svg works though. Did you find a solution?
I think the issue might have been that I had inserted a symbol for measurement that the program did not like. Once I removed the symbol I was able to download it as a jpg.
this is a very frustrating bug that affects pretty much all charts that I make. Sometimes it seems like there's a coin-flip chance that svg will work, but png & jpg almost exclusively fail. Totally disrupts the workflow of my lab group & forces us to use other software.