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Data interoperability installation

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01-30-2025 08:51 AM
KatelynTunnell
Emerging Contributor

We purchased the Data Interoperability extension.  I've set the license on arc online to my user.  Arc pro has been reinstalled to the current version.  Every location I can view the status of the license shows that it's active and assigned.  But when I open arc, the Data Interop button is grey.  

I'm sure I'm doing something wrong, but I have no idea what.  Any suggestions?

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DavidPike
MVP Notable Contributor

You've installed the extension?  It's an additional separate installation.

valid install will show a folder here:
C:\Program Files\ArcGIS\Data Interoperability for ArcGIS Pro

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DavidPike
MVP Notable Contributor

You've installed the extension?  It's an additional separate installation.

valid install will show a folder here:
C:\Program Files\ArcGIS\Data Interoperability for ArcGIS Pro

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KatelynTunnell
Emerging Contributor

I don't see anywhere to download it.  On my.esri.com the only download is Pro and a license manager.  On arc online I don't see an install either.  I just assumed it was authorized once licensed.  If that's all it is, great!  But where do I download it?

Thank you for your help!

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KatelynTunnell
Emerging Contributor

I found it.  Thank you!