I have the same issue.
Esri support recommended installing an older version of parallels,
However, legacy downloads for Parallels stops at v15 (can't find 16 or 17), and 15 does not work on the latest mac OS (monterey).
So in order to try an older version of parallels, one would also have to downgrade their mac OS to big sur. this may work for you on your 2020 device, but big sur does not work on macbook pro M1/M2 2021 and newer.
a knotted mess.
Any one know where to get Parallels 17?