ArcGIS Pro won't open (2.9)

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06-03-2022 06:37 AM
RosnerHenriqueAlvesRodrigues
New Contributor
ArcGIS Pro stopped working, when clicking on the start menu shortcut it loads the loading window and then closes.

 

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Robert_LeClair
Esri Notable Contributor

Whenever I see strange things occuring like this in ArcGIS Pro, I rename the ESRI folder to ESRI_OLD.  Both of these folders are in your C:\Users\<user_profile>\AppData\Roaming and C:\Users\<user_profile>\AppData\Local directories.  After renaming the folders, what is the result?  Please advise.

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