Arc Pro crashes when trying to import a map

06-28-2021 11:46 AM
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New Contributor II

I'm new to Pro.  I'm trying to import mxd files but Arc Pro Crashes.  My fellow employee at the next can import mxd's without crashing.  We are using the same Organizational license and trying to import the same maps.

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MVP Esteemed Contributor

If your colleague can import one of your mxd's, then you may have a bad install.

Use Windows Add/Remove programs, select Remove, then Repair to see if the install can be fixed.


... sort of retired...
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Esteemed Contributor

Try the same process as yourself on another computer to rule out a profile issue.

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New Contributor II

Just solved this problem for us (at v2.8.3) by setting a different graphics card.

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