Unable to Load Esri Basemaps

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11-15-2020 02:44 PM
The_Silent_Cartographer
New Contributor

I am experiencing an issue loading base maps in ArcGIS Online. However, I am experiencing this issue in ArcMap, QGIS, and an app I use on two of my android devices called "Canada Topo Maps" as well. 

In short, when I am connected to wifi, any Esri base maps won't load in any of the above mentioned products. Usually the result is just a blank white layout. ArcGIS Online map viewer is the only product that produces an error, with everything else, the map just simply does not load. 

Another interesting detail. When I use my topo maps app on my android devices with data instead of wifi, the base maps load no problem. 

The message I get in ArcGIS Online is as follows:

The_Silent_Cartographer_1-1605479675560.png

I am not a part of an organization, I am using a free AGOL account.

Any thoughts?

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The_Silent_Cartographer
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Issue resolved. My IP had been blocked.

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The_Silent_Cartographer
New Contributor

Issue resolved. My IP had been blocked.

View solution in original post

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