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Unable to edit existing custom member roles following October 2025 Update

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10-24-2025 10:07 AM
DavidColey
MVP Frequent Contributor

Hello - Since the October update I am no longer able to edit existing custom member roles:

For Settings>Member Roles>Manage Roles I now only see this when I attempt to edit the role:

DavidColey_1-1761325421256.png

I am not able to get at any of the settings to view or adjust privileges, etc.

Anyone else? 

Thanks!

@EmilyGeo 

@RussRoberts 

 

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DavidColey
MVP Frequent Contributor

Thanks @RussRoberts - this seems to have resolved itself for the time being - after a Desktop restart to install Windows updates and a Chrome update.  Cache was cleared multiple times prior.  Behavior is now normal. I will start looking at the existing network traffic as soon as I can.

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DavidColey
MVP Frequent Contributor

I should add when I try to set privileges from an existing role, the dropdown does not populate with any of the default roles:

DavidColey_0-1761325914355.png

Just remains blank

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RussRoberts
Esri Notable Contributor

I couldn't reproduce this issue with my org. Are you able to look at the network traffic when you open up that Import from existing and see if the /sharing/rest/portals/self/roles query comes back with results? Also have you cleared your cache to see if that has resolved anything? cc @JacobLias1 

DavidColey
MVP Frequent Contributor

Thanks @RussRoberts - this seems to have resolved itself for the time being - after a Desktop restart to install Windows updates and a Chrome update.  Cache was cleared multiple times prior.  Behavior is now normal. I will start looking at the existing network traffic as soon as I can.

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