It would seem that ESRI is silent on this issue.
Unless you have also purchased ArcServer for another upteen thousand dollars and have someone who knows how to use it for your 2 or 3 people.
I thought AGOL would be a useful replacement for Microsoft MapPoint (which is being retired) but I'm finding that is not the case (at this point).
I'm disappointed and sorry that I don't have an answer for you (or me as I'm having the same problem).
I was also having issues with the default print service. Even though it says "Esri Default", it wasn't working. So I pasted in an invalid url and clicked save before the message box popped up. Went back into setting and it still said "Esri Default." Saved again and it magically allowed printing from map viewer and web appbuilder, But from hosted content only. Esri print service does not appear to receive the encrypted credentials for non hosted layers. In case it helps, I was testing with a private local feature service accessed from a non SSL IIS with the web adaptor.
The Esri default print service provides very basic printing. It is not intended to produce high fidelity, large format printouts. You are correct when you say that the printing options vary somewhat within the platform. Currently, the most configurable printing can be had from an application created from the Web App Builder.
If your organization uses the default print service, layers that are not accessible externally, time-aware layers, and KML ground overlays and network links without refresh properties do not appear on a printed map. If your organization uses a custom print service, certain types of layers may not appear on a printed map.
An organization can specify their own print service, that is running in house on an ArcGIS Server instance that is externally accessible. This allows you to create your own layouts and expose them in your custom applications.
Hope this helps,
Mike
Mike -
Can an organization specify our own print service if we aren't using Server? The scale bar that shows up on the default layout is in miles and that's not helpful for civil engineering at a parcel/street level.
Thanks!
The print service has to be running on ArcGIS Server.
Mike
Im having the same issue. Have created a Print Service on an ArcGIS Server which is accessible through a DDNS url. Can hit the rest over the internet, but get the same error "The print service URL you have entered is invalid or inaccessible."
This is when I try and add to an AGOL organisation in the Edit Settings > Utility Services menu. Same issue when I add the custom print service to the print widget in the web app builder.
My services are HTTP not HTTPS, and I have HTTPS only unchecked. Will AGOL still refuse HTTP print services?
Hi David,
Have you been able to resolve this issue as I am having exactly the same behaviour?
Kind regards,
I abandoned this mission a long time ago! Hope you find what the problem is.