Pop-ups appear in StoryMap even though disabled in webmap

06-02-2020 02:46 PM
New Contributor III


Looking for ideas how to fix this issue: (unwanted) pop-ups are showing up in StoryMap even though the layer has pop-ups disabled.


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by Anonymous User
Not applicable

Hi Georgiana Bostean‌,

Are you working with the new or Classic story maps? Are you able to share a link to the story map?

Do you mean the pop-ups are disabled in the web map or in the visualization tab of the hosted feature layer (Item Details > visualization > pop-up)? I would check both places and see if one is enabled. 

Hope this helps,


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