No layers appear in map display (ArcGIS Online Basics)

[AaronCantu]

Hello, I'm attempting to complete the ArcGIS Online Basics training program. The program asks me to navigate to the layer, "Sierra Nevada snow and ice climbs AND owner:EsriTrainingSvc," and to add this layer to my map.

When  I click, +Add, I can see the Properties, Information, Symbology, Appearance, etc toolbars on the right side. However, nothing appears in the actual map. Blank space. I also searched for other layers on Living Atlas just to see if any would work, and none do.

I have cleared the cache.

Any help is appreciated. Thank you.

[EmilyGeo]

Hi @AaronCantu, 

This is working for me.

Can you include a screenshot or link to the map that is not working? 

[AaronCantu]

Thanks, @EmilyGeo 

Here is a screenshot of my screen.

If it helps, my laptop attributes are: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz; 16 GB RAM

[EmilyGeo]

Something does seem wrong there @AaronCantu. Is there a course instructor you can reach out to? If not, I recommend logging a ticket with support so they can help with troubleshooting the problem. Good luck! 

[AaronCantu]

OK, thank you for your help.