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My portal dashboard is showing different formats in two different browsers

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12-19-2022 12:57 PM
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GeorgeJones9282
by
Emerging Contributor
‎12-19-2022 12:57 PM

hi all, like the title says. I'm having an issue with my dashboard. The top dashboard is opened in Edge while the bottom one is opened in Chrome. I really have no idea what's going on. I recently overwrote the projects layer and maybe that has something to do with it?? Thank youarcpro_edge.PNGarcpro_chrome.PNG

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4 Replies
RhettZufelt
by MVP Notable Contributor
MVP Notable Contributor
‎12-19-2022 02:11 PM

Could be a caching issue.  Could try this:

Open developer tools on browser:

RhettZufelt_0-1671487792066.png

 

While in developer mode, right click the reload button, select Empty Cache and Hard Reload:

RhettZufelt_1-1671487819154.png

R_

GeorgeJones9282
by
Emerging Contributor
‎12-20-2022 08:03 AM

I tried that but still didn't work. 

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GeorgeJones9282
by
Emerging Contributor
‎01-03-2023 12:07 PM

Found the solution: go to internet Properties, click connections, and hit LAN Settings  and uncheck the box corresponding to use Automatic configuration script. 

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AdrianWelsh
by MVP Honored Contributor
MVP Honored Contributor
‎02-07-2023 12:24 PM

George, what you're seeing is a bug. More information can be found here:

https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDE0NjgxNA==

We had this same issue and after installing the stale query patch, the issue has been resolved.

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