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Jamal,
what type of feature service is that? Is it something you have uploaded or added, via a link, from a server? Usually you should be able to setup a pop-up box. Can you click on the word "UrbanMasterPlansLanduse" and dig deeper?
Is it possible for you to share a link to the map or is it not for the public?
Tim
Jamal,
can you post a screenshot of what happens when you left-click "UrbanMasterPlansLanduse" in your map's contant table? The layer doesn't load for me, when I open your map.
Tim
Jamal,
to allow people seeing your shared organizational maps you need to do the following.
Go to your organization settings page. Once you are there, click on Security on your left and then check "Allow anonymous access to your organization." Once you have changed this setting, I am would be able to see your map. At the moment I can't.
To be able to allow pop-ups, your type should be either feature service , shapefile and I think tiles. Read more here.
Tim
Jamal,
it seems there are no attributes attached to the layer, that's why you can't add a pop-up (see attachment).
Tim