How to secure services with SSO login?

[RachelPasser_RFA]

My program is developing ArcGIS dashboards with record-level health data. We only want users to access the data through the app. This is possible by following this workflow: https://support.esri.com/en-us/knowledge-base/how-to-limit-access-to-secured-hosted-services-or-map-...

My Esri account has a username and password, so I can do this successfully. However, my employee has a newer Esri account in my organization and he uses SSO login. So when he gets to step 3B, he doesn't know how to move forward. What would you do?

[RyanUthoff]

It's not possible to store credentials with services using SSO accounts. You can only do it using built-in accounts (like yours).

What we have to do is create a built-in Portal "service account" that is used specifically for sharing services where we want to store the credentials with the service.

[RachelPasser_RFA]

Thank you. I'm not sure I can create a built-in Portal "service account" because my organization doesn't use Portal.

[RyanUthoff]

Sorry, I said Portal because that's what I use, but that also applies to AGOL as well. You'd need to create a built-in AGOL account.

[RachelPasser_RFA]

No worries! I think if we implement this solution more frequently that is something we could arrange. Appreciate your insight. 🙂

[PHinsonEsri]

https://support.esri.com/en-us/knowledge-base/how-to-add-secure-arcgis-server-services-as-items-in-a...