Do ArcGIS Online Credits Count if the Process Fails?

[DaveGrolling1]

I'm running something in ArcGIS Online and am in the testing phase. I was wondering if anyone knows if I will burn credits if the tool I'm using, fails, or does it deduct credits only it's successful?

[ChrisSmith7]

Good question... none of the documentation seems to touch on that! I have to imagine, though, you would be debited credits as it is using CPU cycles. I could be wrong, however... I'm interested to know what Esri has to say.

[KellyGerrow · Accepted solution]

Hello,

Great question. If a tool fails and you don't receive any results, you won't be charged credits for running the tool. If you are testing out a tool with a variety of parameters and are successfully creating results each time, you will be charged the appropriate amount of credits

Check out this learn ArcGIS lesson to find out more about predicting credit consumption when using analysis tools: Monitor member activity—Set Up an ArcGIS Organization | ArcGIS 

If you have any follow up questions, let us know.

-Kelly 

Here is a similar discussion that talks more about what happens when you exceed the allotted credits:

https://community.esri.com/message/684881-what-happens-to-a-taskprocess-if-the-user-alloted-credit-a...