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Disable popups on aerial imagery

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05-31-2023 10:12 AM
AngelaSchirck
Frequent Contributor

I am trying to disable a popup on aerial imagery (shown below). 

AngelaSchirck_1-1685552920870.png

I found this post: https://community.esri.com/t5/arcgis-online-questions/disable-pop-ups-on-imagery/td-p/1126382 which says to click on "remove popups," in map viewer classic but this option is not available on my layer:

AngelaSchirck_0-1685552809660.png

In map viewer the popup icon is grayed out:

AngelaSchirck_2-1685553078709.png

Any help would be appreciated.

 

 

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AlixVezina
Esri Regular Contributor

@parkcountygis 

It looks like you'll need to go to the layers within your Basemap and disable popups for the Metadata layers.

AlixVezina_1-1738687151912.png

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11 Replies
David_McRitchie
Esri Regular Contributor

For Aerial Imagery, I would recommend publishing this as a Tile Layer as this will disable any pop-up functionality.

 

 

Esri UK -Technical Support Analyst
ElizabethZizzamia1
Regular Contributor

Hello, The OP looks like they want to turn off basemap pop-ups. I'd love a setting to do this as well. I teach with web maps and students click on a point and the pop-up shows Maxar for example. It's not obvious to them to use the right arrow to go to the next pop-up dialog. Even a setting to make sure that the basemap pop-up always shows last in the list would be good.

PatrickKent1
Occasional Contributor

I also have this issue showing the Maxar popup for an aerial basemap. How do we remove that?

Sara_Fatimah
Occasional Contributor

I have the same issue. I want to disable pop-ups when someone clicks on the basemap. Currently this is what pops up when I accidentally click on layers that are not my vector features. 

Sara_Fatimah_0-1715902295751.png

 

AprilJohnson2
Occasional Contributor

Same problem here - I have no "Remove Pop-up" function in either MapViewer OR MapViewer classic.  Republishing the imagery is not a solution since it is not my imagery - it's ESRI's Imagery Hybrid layer.  There's already a credit to the sources in the map, so why would ESRI force a pop-up on base imagery?  NO ONE WANTS TO READ ABOUT THIS and it is confusing my users.

Sara_Fatimah
Occasional Contributor

Update: This is still a problem for me, It has not been solved.

parkcountygis
Occasional Contributor

Hi @David_McRitchie , do you have any more information on this? Based on the other comments this is an issue with the esri basemaps. It occurs on all of my maps as well, here is an example where this happens - City of Livingston Snow Plow Routes 

 

@AlixVezina 

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AlixVezina
Esri Regular Contributor

@parkcountygis Please could you send me the link to the web map you're using in that app? I'd like to take a closer look.

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parkcountygis
Occasional Contributor
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