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Custom aggregated symbol not showing up on PDF

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08-07-2023 11:00 PM
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kchurch05
New Contributor

I have a map that I've used the aggregation feature on to cluster some geographic coordinates within a certain radius. It look fantastic on the web viewer, but when I go to print to PDF, it defaults back to the symbol used for single locations. (Worse yet, it retains the Y offset for the label, so it's completely off kilter!)

(Note: identifying features removed.)

How it should look:

kchurch05_0-1691474201546.png

 

How it looks when printed to PDF:

kchurch05_1-1691474250708.png

 

Is this just a Map Viewer thing? Am I asking too much of the app? 🤔 Thank you-

-K

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1 Reply
RussRoberts
Esri Notable Contributor

This could be an issue with the print service. I would recommend creating a sample map and logging a support ticket for this case.