Correcting Mistakes on Online Basemaps

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12-15-2011 11:49 PM
New Contributor II
Hi,

Is there any process or procedure how obvious mistakes on ArcGIS Online basemaps could be corrected? Through time I've noticed a whole bunch of errors merely on Finland's area on several maps, mostly concerning incorrect names.

For example, someone at Esri Inc. to whom one could report mistakes and wanted corrections?
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26 Replies
Notable Contributor
For three of our basemaps, you can report feedback directly on some maps we have that allow you to add notes to them.

Street map feedback map

Topographic feedback map

Imagery feedback map

If it's not about the above basemaps, just post it here and it will get to the right people. Note that updates to data can take some time to get incorporated into the basemaps. In some cases, the data needs to get back to a data provider and they need to make the change. Then, when we get updated data, we update our basemaps.

Thanks,

Mike
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New Contributor

These directions seem to be for Desktop and not Pro. I cannot figure out how to leave feedback on ArcGIS Pro.

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Occasional Contributor

Is there a place we can submit errors specifically with the routing service such as height restrictions or one-way streets?

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Occasional Contributor III

This is good but seems like an awful lot of double, triple, quadruple+ handling as groups/custodians write down details to post elsewhere which are then copied back to providers, then eventually corrected.

Has there been any thought given to an OpenStreetMap-like system where the geometry and attributes are submitted directly, or even *shock, horror* validating basemap features against OSM itself? 

Yes I realise that an open crowdsourced system is not the same as authoritative data, but could be used to test veracity/currency to give a confidence rating.

by
New Contributor

Russian translation of a city Shymkent (ref: Shymkent Qalasy, Ongtüstik Qazaqstan) is incorrect. Currently reads "Чемкент", should be "Шымкент".

Please correct.

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New Contributor II
There is an error in the Nat Geo Basemap in the Oklahoma City area.  It shows two locations for Tinker Air Force Base.  One is in the correct position and the incorrect one is shown just above and to the left of Will Rogers Airport.
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Notable Contributor
Thanks, I'll pass this along.

Mike
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New Contributor II
Good Day,

I stumbled across this thread and remembered some errors that I had found on basemaps.  I live and work in Virginia, USA and noticed that the "Terrain with Labels" basemap shows incorrect labels for the Cities in Virginia. In Virginia, Cities are completely independent from counties. In the basemap, the Cities have the word "County" tacked onto their name.  For instance, we have the City of Petersburg and on the map it's labeled as "Petersburg County." Another example is Virginia's capitol city, the City of Richmond; it's labeled as "Richmond City County." 

To add to the confusion, we also have a number of cities that share the same name as counties, some of these are located within the county others are not.  And, if that doesnt' counfuse you, we have two counties with "City" in their name: James City County and Charles City County.
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New Contributor II
Hi Mike,

I saw this thread and thought I would pass along a correction.  With the reunification of East and West Germany in 1990, a small change was made to the states of Sachsen-Anhalt and Thuringen. In the southwest of S-A, a district (Kreis Artern) was removed and added to Thuringen; however, your map (Light Gray Canvas Basemap) still shows this area as part of S-A. 

Thanks,
Kevin Wiley
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