ArcGIS Web App not honouring Web Map Symbology!

[Marie-AngeFournier-Beck]

I have 7 web apps and 7 different web maps (one for each app). All of a sudden, yesterday, one of the web maps started to not honour the symbology that was set in the web map. It was only with the polygon layers. The web app has started filling in 3 of the polygons feature services when all of the settings, including in the visualization settings of each feature service, has the polygons shown only with a black outline - no fill. I have deleted the map, recreated an entirely new map. Deleted the app and recreated an entirely new app. I have changed the basemap. I have removed the feature layers from the map then added them again... I still get the same error from the web application - where 3 polygon layers are shown filled in and not as just outlines.


EDIT: Now it is doing this for all polygons within my map and for all maps, but only in the web app builder, not in the map itself.  I hope someone has some advice out there!!?

[kevin_lawler21]

This has been bugging me for a few days now.  Thanks for figuring it out!

[Nick_McCausland]

Hey Marie, where is this "Select a Configuration" button at? in Web Map? 

Thanks! 

[LesleyHope]

What if you're publishing a web layer not a web map -  there's no "use symbol types..." check box for the share web layer option? It degrades the symbology for the layers when opened in Map Viewer Classic.

Thanks,
Lesley

[RussRoberts]

Under the doc on section configure parameters it notes that option is present. 

https://pro.arcgis.com/en/pro-app/latest/help/sharing/overview/configure-web-feature-layer.htm

Hope this helps!

Can I ask why are you using MVC in this case?

[LesleyHope]

Thanks Russ! I just prefer MVC's interface and making a web map app from that.

[Tiff]

Hello @RussRoberts - I am having a similar issue where I do not see the "Use symbol types compatible with all clients" checkbox when overwriting a web layer. I checked quickly to see if that would be the case for sharing a new layer, but I also did not see the checkbox. 

[RussRoberts]

What version of Pro are you using? Are you using this in Map Viewer Classic or other 3.x apps?

[Tiff]

Hi @RussRoberts I am currently on Pro 3.1.0, not the most recent version but close to it. There are some cases where it will be pulled into Map Viewer Classic (and older versions of WAB dev edition), where attempting to open using classic showed the warning "The layer has configurations that are not supported in Map Viewer Classic". 

[RussRoberts]

Are you publishing to Online or Enterprise? I see the icon for pooling in your screenshot which makes me think you are looking at a map image layer.  The compatible symbol option is for feature layers. 

[Tiff]

@RussRoberts good catch! I am publishing to Enterprise in this case. Overwriting provides the map image as the only option as it was published as a map image and its respective feature service. Is there a workaround in this case?

(Temporary solution - I republished with a MVC compatible symbol, however it did not update in the associated item in AGOL so I changed that symbol manually).