The city I work for is looking for a real-time routing solution for tree cleanup, and I know I can build a model to do the routing, but I can't figure out the first half of the solution to have a comprehensive point file for the routing to be applied to the model, because it wouldn't be me creating this, and after every "storm" it would be a different set of points. They would need to be able to access this at any time of day, to be able to add new points when a complaint is lodged by a resident, or one is found by the clean-up crew. I am just kind of stumped on how to streamline this part. I have network analyst.