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Web Adaptor Host not registering after upgrade to 2024.0.1

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10-17-2024 11:19 AM
Craig_Lunde
Occasional Contributor

When trying to register the monitor agent on our web adaptor I am getting the error "Timeout awaiting 'connect' for 5000ms". We have multiple web adaptors and they are the only components I am having issues with. Anyone else run across this?

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Craig_Lunde
Occasional Contributor

I was able to get them registered after modifying the firewall.

Inbound Rules: Allow inbound traffic to port 30443 on the ArcGIS Monitor Server from the Web Adaptor server. Allow inbound HTTPS (443) on the Web Adaptor server from external clients.

Outbound Rules: Allow outbound traffic from the Web Adaptor on port 30443 to reach the ArcGIS Monitor Server. Ensure outbound 443 from the Monitor Server (if needed for callbacks or monitoring).

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Craig_Lunde
Occasional Contributor

I was able to get them registered after modifying the firewall.

Inbound Rules: Allow inbound traffic to port 30443 on the ArcGIS Monitor Server from the Web Adaptor server. Allow inbound HTTPS (443) on the Web Adaptor server from external clients.

Outbound Rules: Allow outbound traffic from the Web Adaptor on port 30443 to reach the ArcGIS Monitor Server. Ensure outbound 443 from the Monitor Server (if needed for callbacks or monitoring).