ArcGIS Monitor 2024.1 Instance Saturation Percentage for ArcGIS Services all at zero

[DavidColey]

Hello again -

I seem to have lost all of my Instance Saturation Percentage values for my .../monitor/monitoring/components/9550/overview page showing my Federated ArcGIS Server Component of the default System Collection that I've had since 2023.3.1 

All of the map/image/feature service instances are all zeroed out and I don't know how to get them back.

The graph is just all zeros:

Its a 2-machine cluster.  Is it a web context url somewhere?  I did add the web adaptor.  It is working fine.  I can get to monitor from either the internal dns like so ...gis06.ourorg.net:30443 or through the web adaptor

...ags3.ourorg.net/agmfed/monitor.

I'm getting request rate counts and response times but for the site but that's it.  Do I need to re-register the site now that I have added the web adaptor?  I just have no idea what is happening.

Help!

[WhitneyLoy]

Thank you for the update. Several of the recent versions of this product seem to have major bugs breaking key features, thus rendering the product somewhat useless. How much internal testing is actually occurring? Most of us do not have fresh installs of 11.4...

[DerekLaw]

Hi @WhitneyLoy,

We apologize for the issues that have occurred with recent ArcGIS Monitor releases. We are working on improving the QA testing for future releases.

If you would like to discuss further, you are welcome to reach out directly (dlaw@esri.com).

Hope this helps,

[DavidJantz]

2024.1 Individual Service Metrics Missing Linking to my post on this.

[DerekLaw · Accepted solution]

All,

UPDATE: the ArcGIS Monitor 2024.1.1 patch that addresses this issue is scheduled for release on March 20. 

Thanks for your continued patience,

[WhitneyLoy]

Thank you.

[DirkMahogany]

Thanks Derek! Will this automatically be available later today on our downloads page in My Esri?

[DerekLaw]

HI @DirkMahogany,

Sorry for the late reply. I was out on vacation the last 2 weeks.

> Will this automatically be available later today on our downloads page in My Esri?

Belated yes - although I am sure you've probably already seen it by now.

[WhitneyLoy]

March 20th......

[Joshua-Young · Accepted solution]

ArcGIS Monitor 2024.1.1 is on My Esri and our metrics are back!